Admission & Fees
Is there an admission fee to enter Mountasia?
Except during special events (which we post in advance), there is no admission fee. You pay as you go for what you want to play.
Do you charge for parents to watch their kids?
No! We are happy you are here supervising your children.
What forms of payment do you take?
Cash, Visa, Mastercard, American Express, Discover. Also, if you have “cash value” on your Mountasia Play Card, you may use that to pay for attractions and Snack ‘N Go items at Farrell’s.
Do you take checks?
Only from organizations that have reserved a visit with us. Personal checks are not accepted.
Do you have an ATM?
Yes. It is located inside our building. There is a $3.00 service charge for use.
What does it cost to park at Mountasia?
We do not charge for parking.
Do you offer group rates?
Yes, we have great packages for 10 or more.
What is a Mountasia Play Card?
You can earn rewards with your registered play card. It functions just like a credit card but for Mountasia attractions only. Play Cards replace tickets and wristbands. This card is reloadable, so once you buy it, keep it forever.
Should I keep my play card?
YES! It is reusable and reloadable. And if you register your card you will earn bonus rewards too!
Information contained on our website is subject to change at any time. We make every effort to update information as quickly as possible.
Rides, Games, & Attractions
What if my child is too short to drive a bumper boat or go kart?
As long as they are tall enough to be a passenger, you can drive them provided you meet the requirements: 58″ tall and 18 years old for Go Karts, and 44″ tall and 18 years old for bumper boats. There is no extra cost to you.
As the parent, if I say it is ok for my child to drive even though they are too short, will you let them?
Sorry, no. We are mandated by the manufacturer and the state on our rides and attractions.
What is the difference between video and redemption games?
Redemption games reward you when you win by automatically adding “VIRTUAL prize tickets” to the Mountasia Play Card you used to “play” the game. You use the virtual tickets to purchase a prize at our Redemption Prize Center. Video games are played just for fun or for a high score.
What kind and how many arcade games do you have?
We rotate games in our arcade frequently, so the number of games fluctuates. On average we have 25 Redemption Games, 25 Video Games and another 10-12 Specialty Games.
Which games are video and which are redemption?
Examples of video games are: Aliens Armageddon, Super Bikes 2, Dance Dance Revolution, Boxing, Star Wars, and Guitar Hero. Examples of redemption games are: Big Bass, Skee Ball, Wheel of Fortune, Down the Clown, and Slam-A-Winner.
What batting cages do you have?
We have Softball and Baseball and varying pitches from slow to fast.
How fast do your Go Karts go?
Approximately 15 miles per hour.
Do you get wet on the bumper boats?
During warm weather we have the waterfall and squirt guns on at bumper boats. During those times, it is possible to get wet. However, this is not like a log or rapids ride, where you are likely to get soaked.
Can anyone under the suggested age of 6 play Lazer Tag?
Provided the player is physically large and strong enough to handle the weight of the Lazer vest and they are not afraid of the dark they may be permitted to play.
What kind of shoe is required on Mountasia’s attractions?
The best shoe is a closed-toe athletic style shoe. However, we do permit other footwear with the exception of open-toed or thong footwear to climb the rock wall.
If I purchase an unlimited play package can I share it with someone else?
Sorry, you cannot. The Mountasia Play Card has a built-in security system to prevent this.
If I purchase an unlimited play package and don’t play for the full time, can I use the remaining time at a later date?
The time starts ticking at the first attraction played, so the package will time out after the number of hours purchased.
Can we play outside at night?
Yes! Mountasia’s outdoor attractions are fully illuminated.
Do I need a Mountasia Play Card?
Yes. All attractions require you to “swipe” the play card in order to play.
Farrell’s Food, Beverages, & Ice Cream
Can I bring in a birthday cake?
If you have reserved a party package with us you may bring in a shelf-stable cake. Please remember, we do not permit any other outside food or beverages.
Do you have cakes available for purchase?
We are an ice cream parlour so you’ll just have to enjoy our delicious ice cream!
Can I bring in food from the outside?
Sorry, we do not permit outside food, drinks, desserts, or candy.
Is Farrell’s a full-service restaurant?
Farrell’s located inside Mountasia Family Fun Center is a fast-casual concept where you order and pick up your food from the counter and choose a seat on a first come, first served basis in our main dining room and we thank you for not pushing tables together. Once you have finished eating, we invite you to move to any of the open seating located throughout the fun center.
Does Farrell’s take reservations?
We take party package reservations only which require a deposit.
How many guests can Farrell’s seat?
Our occupancy is 160 guests.
Does Farrell’s serve food?
Yes! We offer a streamlined menu of the Farrell’s favorites and are sure a burger, salad or pizza will satisfy your hunger. And, our ice cream can’t be beat so be sure to save room!
Can you get food and drinks anywhere else at Mountasia besides Farrell’s?
Yes. Mountasia has multiple vending machines with bottled beverages and snack items.
What is the minimum headcount required to reserve a birthday/group party package?
The minimum for a party package is 10 guests which can be kids or adults.
If we have reserved a party package, can we extend the table time?
Due to the popularity of our parties, we cannot extend the table time. However, there is ample seating indoors and out to accommodate guests after the table time is done.
If we have reserved a party package, can we extend the play time?
The number of play hours in the package is set at 3 hours. Additional attractions may be purchased at their published prices.
What do you charge to cut my cake?
We do not charge a cutting fee.
Can I have a private party at Mountasia?
Yes. For more information, please contact Courtney at (661) 253-4386 extension 0 or Courtney@MountasiaFunCenter.com.
How far in advance should I make a party reservation?
As a rule of thumb, parties should be reserved at least 2 weeks in advance. However, if we have space available, we’ll take your reservation at any time. NOTE: For private events, a much longer lead time is needed.
Do you sell Gift Cards?
Yes. We sell Mountasia Play Cards in any denomination.
Do you sell and accept Farrell’s Gift Cards?
The Farrell’s located inside Mountasia Family Fun Center is a concept store and no longer accepts Farrell’s gift cards. They can be used at any of the other Farrell’s locations. Please visit FarrellsUSA.com for location information.
Does Mountasia do cash sponsorships?
Yes! Any non-profit is eligible to host a fundraiser with us. We donate 50% of the proceeds back to your organization when you meet our minimum headcount.
Will you donate something to an auction for my child’s school?
Yes. Mountasia is happy to donate services to non-profits. Please go to the “Community” page and click on the “Donations” button and follow the instructions there.
How do I apply for a job at Mountasia or Farrell’s?
Download our employment application by clicking here. After you fill it out, drop it off or mail it in.
If I am from out of town and want to spend the night in the SCV, where should I stay?